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FAQ

How Do I Place An Order?

 

Newcastle Posy Company makes it easy to order flowers for everyone and every occassion.

 

Customers with paypal can order in our online store.

Newcastle Posy Company accepts payment by credit card.  

Contact our friendly florists by phone

(02) 4952 3888 or email

Do you deliver?

Newcastle Posy Company offers same day delivery, 6 days a week. Place your order before 1pm for guaranteed same day delivery on all collections.

Newcastle Posy Company delivers to most Newcastle/Lake Macquarie suburbs. Check which zone your suburb is in to find out your Delivery Fee

Do you deliver on Valentine's Day & Mother's Day Sunday?

Yes! Orders close 2-3 days in advance so don't forget to view our Mother's Day collection here & get Valentine ready here

What information do i need to provide to assist with delivery?​

In order to successfully complete deliveries within the required time frame, the following information must be provided when ordering:

recipients full name, full address including unit number (if applicable) and contact phone number.

 

A business name must also be provided for deliveries to commercial addresses, and if possible business hours.

Please note: All deliveries to hospitals require a ward name and bed number. If the patient is admitted under a maiden name or alias, this must also be provided.

 

Newcastle Posy Company will consider the delivery is completed when:

  • the order is received directly by the recipient

  • the order is delivered to the specified address and left in a safe and convenient location.

Can I see what flowers you are going to send?

 

Absolutely! At Newcastle Posy Company we believe flowers are for everyone to enjoy. If you would like to see your beautiful fresh flowers, let us know and provide us with your mobile number or email address and we will provide a photo of your unique order before it leaves the store.

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